QARI POLICY
Return & Refund Policy
Last updated: June 22, 2026
Before you return
Please keep the product unused, unwashed, undamaged, with tags and packaging intact. Contact us with your order number before sending anything back.
Eligibility
Return or exchange requests may be accepted only for eligible products within the stated return window. Items must be unused, unworn, unwashed, undamaged, and returned with original tags and packaging.
Non-returnable items
Customized, altered, final-sale, worn, washed, damaged, or hygiene-sensitive items may not be eligible for return or exchange unless there is a verified defect or wrong item delivered.
How to request a return or exchange
Email support@qari.in with your order number, reason for return or exchange, and clear product photos where relevant. Our team will review the request and share the next steps if eligible.
Refunds
Approved refunds are processed after the returned item is received and inspected. Refund timelines may depend on your bank, payment provider, and original payment method.
Damaged, defective, or wrong items
If you receive a damaged, defective, or incorrect product, contact us as soon as possible with your order number and unboxing/product photos or video so we can review and resolve the issue.
Return shipping
Return shipping responsibility may depend on the reason for return and the final approval from our support team. Please wait for return instructions before shipping the item.